Privacy Policy & Promise

Private. By Design.

You may be here with a question you can’t ask anyone else. So before you ask it, here is our promise: we never ask your name, we keep no accounts and nothing to leak, and whatever you tell us stays inside the chat — deletable by you, any time, in one tap.

0Names. Ever.
0Accounts To Leak
1 tapDeletes Everything

The Short Version

We Can’t Leak What We Never Had.

Most privacy policies tell you what a company takes. Ours is mostly a list of what we refuse to. The safest data is data that never exists.

We will never ask for

Nothing That Identifies You

If a question would put a name to your face, we don’t want the answer either.

  • Your name. Use a nickname, an initial, or nothing at all — we answer the same way.
  • Your Emirates ID, passport, or any document. Ever. No “verification” exists here.
  • Where you live or work. We serve all seven Emirates without needing to know which one you’re in.
  • Photos, screenshots of your ID, or your contacts. Don’t send them; we’ll never request them.
  • Details beyond your question. You say as much or as little as you want. We work with that.
All a chat ever shows us

Only What You Type

The complete, unedited list of what exists on our side of the screen:

  • The messages you send — the words, and only the words, you choose to type.
  • Whatever name your app displays. Set it to anything you like in WhatsApp or Telegram first.
  • Your number or @handle — the app needs it to deliver replies; we store no copy of it anywhere else.

That’s the entire list. No CRM, no spreadsheet, no email list, no analytics profile — nothing follows you out of the chat.

No sign-ups. No accounts. No newsletter. No ad cookies. There is nothing here to hack, nothing to sell, and nothing to hand over — because there is almost nothing here at all.

WhatsApp & Telegram

How Our Channels Protect You.

We don’t run our own messaging system — we meet you inside the apps you already trust, and we’re honest about exactly how private each one is.

End-to-end encrypted

WhatsApp

Every message is end-to-end encrypted by default — scrambled on your phone and only readable on ours. Not WhatsApp itself, not your telecom provider, not anyone in between can read it.

  • Turn on Disappearing Messages in the chat for auto-deletion after 24 hours, 7 days or 90 days.
  • Rename yourself anything you like — we see only what your profile shows.
  • Our recommendation for sensitive questions — this is the most private channel we offer.
Open a private chat
Encrypted in transit

Telegram

We’ll be straight with you: standard Telegram chats are encrypted between you and Telegram’s servers — not end-to-end. Fine for most questions; for the most sensitive ones, WhatsApp is the better door.

  • You can message us by @handle only — no phone number is ever exchanged.
  • Set a username with no real name, and hide your number in Telegram’s privacy settings.
  • Delete any message for both sides, any time — no time limit, no questions asked.
Message @douvibe

Our Side Of The Screen

Encryption protects the wire. This is how we protect everything after your message arrives:

One phone, two peopleEvery chat is read only by the DouVibe founders. No staff, no interns, no agencies.
No screenshots, everYour words are never captured, quoted, or shared — not anonymised, not “as an example”, not anywhere.
No forwardingNothing you send is passed to any third party. If we suggest a hotline, you contact them yourself.
Delete on demandMessage us the word “delete” and the chat is wiped from our side — usually the same day.

This Website

What DouVibe.com Itself Collects.

A website can’t be zero-touch — your browser has to knock on the door to get the page. Here is every knock, honestly listed.

Cookies None for ads

We set no advertising, tracking, or analytics cookies. The only cookies on this site are the technical kind WordPress needs to display pages correctly — they don’t follow you anywhere and we never read them for anything else.

Analytics None

No Google Analytics, no pixels, no heat-maps, no cross-site trackers. We don’t know which pages you read, and that’s deliberate. If we ever add privacy-friendly, anonymous statistics, this page will say so before they go live.

Hosting logs

Like every website on earth, our hosting provider keeps standard technical logs — IP address, browser type, time of visit — purely to keep the server secure and running. We don’t build profiles from them, combine them with anything, or share them.

External links

We link to official resources — u.ae, police portals, treatment centres — and to WhatsApp and Telegram. The moment you tap one, their privacy policies apply, not ours. We choose only links we’d trust with our own families.

DouVibe is an independent education and harm-reduction project run from the UAE. We are not a clinic, a law firm, or a government body — and we never present ourselves as one.

Your Rights

UAE Law Is On Your Side Here.

The UAE’s Personal Data Protection Law — Federal Decree-Law No. 45 of 2021, in force since 2 January 2022 — gives every resident a set of rights over their personal data. They apply to any organisation that holds data about you, including us.

Our honest position: we hold so little that most rights answer themselves. But they’re yours in full, and here’s each one in plain words. The law itself lives at u.ae.

01

The right to know

You can ask what data anyone holds about you and why. Our answer is one line: whatever is inside the chat you started.

02

The right to correct

You can demand inaccurate data be fixed. Nothing we hold outlives the conversation, so there’s nothing to correct — but the right is yours.

03

The right to be erased

You can require deletion of your personal data. Here, one message — the word “delete” — wipes the chat from our side.

04

The right to restrict or stop

You can tell any organisation to stop processing your data. With us there’s no processing to stop — no lists, no profiling, no marketing.

05

The right to withdraw consent

Any consent you give can be withdrawn at any time, easily. Deleting the chat is exactly that — instant and total.

06

The right to complain

If you believe any UAE organisation misused your data, you can complain to the UAE Data Office. We’d rather you never need to — with anyone.

The fastest data-request process in the UAE

Message us the word “delete” on WhatsApp or Telegram. The chat is wiped from our side — usually the same day, always with a confirmation. No forms, no waiting period, no ID check (obviously).

Straight Answers

Privacy Questions, Answered Honestly.

Do I have to give you my real name?

Never. We don’t ask, and we’d rather you didn’t offer. Use a nickname, an initial, or nothing at all — your question gets the same care either way. If an account calling itself DouVibe ever asks for your name, ID, or documents, it is not us.

Can anyone read my WhatsApp chat with you?

WhatsApp messages are end-to-end encrypted: they’re scrambled on your phone and only readable on ours — not by WhatsApp itself, your telecom provider, or anyone in between. And remember: asking a question is not a crime. You’re talking to an education and harm-reduction project, and that conversation is yours.

Do you sell or share my data with anyone?

There is nothing to sell. No lists, no ad networks, no sponsors, no “trusted partners”. Beyond the chat itself we keep no record of you — and misusing residents’ personal data is itself punishable under UAE law. We simply never go near it.

Is Telegram as private as WhatsApp?

Honestly, no. Standard Telegram chats are encrypted between you and Telegram’s servers, but not end-to-end. It’s fine for most questions — and you can message us by @handle without sharing a number — but for the most sensitive conversations, WhatsApp is the channel we recommend.

How do I delete everything, completely?

Two taps. First, delete the chat on your own phone. Second, message us the word “delete” — we wipe our side and confirm, usually the same day. After that, the conversation exists nowhere.

Does this website track me around the internet?

No. There are no analytics, no ad cookies, and no cross-site trackers on douvibe.com. We don’t know which pages you read and we can’t follow you after you leave. The only technical logs are the standard security logs every web host keeps.

The safest question is the one you actually ask.

Anonymous by default, confidential by promise, gone in one tap when you say so.

Salaam. Remember, Not everything you see is real. I am your PLUG — 100% anonymous.
DouVibe Chat
We Hide in plain Sight
Order Now 🛒 WhatsApp Telegram